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INTRODUCTION
Coburn Supply is pleased to provide you with the latest in customer service, our E-Commerce website. This site is designed to provide you with 7 day, 24-hour access to critical business information and processes with Coburn Supply. Account information, inventory availability, pricing, product images, product specification and catalog pages, pictures, an Order Pad, a Job Submittal builder, and advertising are some of the features available on the site.
The website has been designed to be easy to use without a lot of training involved on your part. In addition to these Help files on the site, you can e-mail
us by filling out the feedback
form.
In order to view the Specs Sheets of the products you must
have Adobe Acrobat on your computer. You may download a free Acrobat
reader by clicking on the following: 
The following sections will detail all of the features of this website. We hope you will find it useful in your daily business.
SYSTEM REQUIREMENTS
You will need a Personal Computer with Internet Access with the following specifications:
Recommended requirements are:
- Pentium II 350 MHZ or faster
- 64MB RAM or more
- 16X CD-ROM or faster
- SVGA Video at 800x600 resolution
- 3GB or more Hard Drive
- 56K Modem or faster connection
(Cable or DSL internet connection will provide much faster performance)
- Current version of Microsoft Internet Explorer
Minimum requirements are:
- Pentium II 266MHZ
- 32MB RAM
- 8X CD-ROM
- SVGA Video at 800x600 Resolution
- 2GB Hard Drive
*Please note that performance may be slower if your computer
is running below recommended requirements.
Note to AOL and Netscape users: The Coburn Website has been designed to be accessed by Microsoft's Internet Explorer, be sure to keep the most current version to take advantage of all features and security updates. You may download this browser from the Microsoft website at www.microsoft.com/ie. The use of other browsers is highly discouraged, and unfortunately we will not be able to provide technical support in such cases. You may use AOL for your Internet Service Provider, but you must use Microsoft's Internet Explorer for your browser.
HOMEPAGE
The Homepage is the 'front door' to the Coburn Supply
website. The web address you need to enter into your browser to get to the home page is www.coburns.com. The Homepage contains all of the navigation features you will need to work within the site. As you move your mouse over the elements on the Homepage your cursor will change from a pointer to a hand. This is your indication that the text or icon your cursor is hovering over is a clickable link or button.
Homepage Features
The following selections are available from the Homepage:
- Login with your username/password/ branch location
- Forgot Password link
- Register for a web
account link
- Graphical Icons- Each button takes you to a particular catalog.
The following selections are available from the Homepage and located at the
bottom in the footer
- About Us - A quick history about our company.
- Events - Upcoming training and group events, as well as, what is happening at your local Coburn branches.
- Locations - Maps, addresses, phone numbers and contact information
for our branches.
- Weather
- See the forecast for your area.
- Manufacturers Links - Websites of our product partners.
- Featured Products
- Specials on products you need.
- Account Manager - Has
links to you invoices, quotes, templates, orders, account information, ect.
- Help - An Online version
- Contact Us - Has helpful
such as phone #'s and addresses for our different departments
- Feedback - Click on that
link to send us any questions or comments you may have
- Closeout Specials - Has lists of
products you can get at a discounted price
- Logout - Use to sign off of the web site
- Career Opportunity - Has
information of positions that are available
Send us your feedback!
This site has been designed with you, the customer, in mind. However we need your feedback to keep the site up-to-date and as useful as possible for you. We encourage you to use the feedback link found at the bottom of the Homepage and all other pages to send us your comments and suggestions.
Click here to send us Feed Back
LOGGING IN
How to Login to the Site
At the Main Page you can do the following:
1- Log in - Enter your User Name and Password in the text boxes and click
SUBMIT. You can also choose a different location to shop at in the drop down
menu. Your default is set to the location you shop at the most. If
you want your default changed to a different location please let us know by
sending us feedback and be
sure to include you account # and the location you want set as your default.
2- Guest - Login as a Guest user by clicking "Shop as a Guest"
button (For more information on using our site as a guest please click
here), or
3- Register for a Coburns Web Account (to obtain a User Name & Password), or
4- Forgot password - Fill out
this form if you
forgot your username and password
Registered User - After logging in as a registered user you will be sent to
the Account Manager. Now you're ready to explore the rest of the site!
GUEST
- If you login as a guest you will be taken to the Featured
Products page which
has specials on different products we offer.
Note: Always use your TAB key to navigate through text boxes.
Return to Main Menu
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