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Ordering Products
There are several ways to order products with the Coburns E-Commerce website.
You can 'GO ORDER!' which takes you directly to the Order Pad ready to enter
products. You can browse the catalog, and send items to your Order Pad/Shopping
Cart. You can also open previous templates and draft orders you have on file, or
you can use generic templates built by Coburn's product experts to begin your job
related orders.
Your orders are automatically saved periodically throughout your order placement process. If you are placing an order,
creating a quote or template and are disconnected from the Internet or lose power to your computer, check
your Account Manager for a saved copy.
Order Links available on most pages:
- GO ORDER! - This directs you to the Order Pad, which is ready for you to enter products.
- Account Manager - Lists your menu of Account
information and has links to your Orders, Templates, & Quotes.
Order Pad
The Order Pad is an easy to use module that allows you to quickly setup the
purchase order number and other related information for an order (such as Job
Name), and then directly enter products into a list.
Order Pad Header
When the Pad opens, fill in the required header information such as job name,
purchase order number, date required and time required. When completed you will go to the Part# field.
You can change information in the Order Header at any time; simply click the
Edit Header link, make your changes and click the Submit button.
Order Pad Product Entry
In the Part# field, you can:
1. Enter a Coburns part#, hit your enter key or click 'GO!', or
2. Enter a keyword to search for your particular products. You must precede the
keyword(s) with the prefix 'kw' to engage the keyword search hit your enter key
or click 'GO!' for example if you wanted to search for a faucet you would type
kwfaucet but if you wanted to narrow down your search to a Chrome Kitchen Faucet
you would type kwfaucet chrome kitchen in the Part # box, or
3. Coburn's employees familiar with the 'QuickHit' abbreviations can enter those
here also. You must precede the familiar code with the prefix 'qh' to engage the
QuickHit feature. For more information on our quick hits please click
here.
NOTE: When using KW or QH you may get a list of products to choose
from. You can click on any of the products in the list and it will
automatically add it to your orderpad.
Product Details
When a correct Coburn part number is entered, or an item is returned to the
Order Pad from a keyword search, the item will be added to the order pad.
You can change the QTY of each product in the box to the left. After
making all the Qty changes be sure to click the 
button.
Below each product you will see the product description,
the Manufacturer, the Mfg catalog number, the Coburns part number, the Qty
Available from your default Coburn location, the Alt Qty available (from other
Coburn locations), Your Price, Unit, and extended Price will appear.
You
can delete a product off the order pad by clicking the 
trash can to the right of
the product.
For additional information on the product, including images, specification
sheets, and detailed descriptions, click the blue hyperlinked description.
To add more products to your Order pad, simply click the Part# text box again
and enter the Coburns part# or kw and keywords.
Complete your Order
To complete your order choose one or more of the buttons at the bottom of the
page. Your choices are different depending on if you are in your quotes,
templates, or draft web orders. Links to all of these are located in your
Account Manager
If you are in the Draft Web Order or if you clicked GO
ORDER your options at the end of the orderpad are as follows:
* Send to Cart - Clicking this button allows you to complete your
ordering process. You will be allowed to fill in or change any information
before actually placing the order. Once the order is complete and you have
reviewed and submitted it within 10 minutes your order will be printed at the
branch you are logged into.
* Save as a Template - You can save this list of products if you would
like to use again in the future. A link to your templates can be found
under the Account Manager.
* Send to your printer - Clicking this button prints out a copy of this
page.
If you are under the Templates orderpad your
options at the end are as follows:
* Save as an Order - Clicking this button allows you to store you
information in your Draft Web Orders. A link to your Draft Web Orders can
be found in your Account Manager.
* Save as a Quote - Clicking this button allows you to store you
information in your Quotes. A link to your Quotes can be found in your
Account Manager.
* Send to your printer - Clicking this button prints out a copy of this
page.
If you are under the Quotes orderpad your
options at the end are as follows:
* Send to Cart - Clicking this button allows you to complete your
ordering process. You will be allowed to fill in or change any information
before actually placing the order. Once the order is complete and you have
reviewed and submitted it within 10 minutes your order will be printed at the
branch you are logged into.
* Save as an Order - Clicking this button allows you to store you
information in your Draft Web Orders. A link to your Draft Web Orders can
be found in your Account Manager.
* Save as a Template - You can save this list of products if you would
like to use again in the future. A link to your templates can be found
under the Account Manager.
* Send to your printer - Clicking this button prints out a copy of this
page.
* Create invoice - Clicking this button allows you to create and invoice
/ quote to give to your customer based on the products you have on the orderpad
the price it uses is based off of the Suggested List Price (not your price).
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