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Help for Coburn's Connect App | Truck Stock / Warehouse Replenishment Program


The Truck Stock or Warehouse Replenishment program is designed to allow users to quickly scan barcodes or add products from order templates as needed.  These products are held in a queue & turned into a Coburn's Order on the designated date/time determined between the customer and their local Coburn's location.

To participate in this program, please contact your local Coburn's location or E-Mail Us for more information.


Click a link for quick access to that topic or just scroll down.

 


 

Truck Stock / Warehouse Replenishment Tile

Once your account has been set up to participate in this program, log into the Coburn's Connect app & you will see the tile called Truck Stock Ordering.

These are the options you have when participating in this program:
  • Day(s) & Times?  You and your local Coburn's location will need to determine the best day(s) & time for your order replenishment queue to be turned into a Coburn's order.  This can be adjusted as needed.
  • Automatic or Approval Required?  These types of orders can either go automatically into the Coburn's system as an order or they can go to the assigned Truck Stock main user that will get an email to review & make changes before clicking and approve button and forcing that order into the Coburn's system.

 


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When you click the Truck Stock Ordering tile you will see:

  • Scan to Replenish
  • Add item from template
  • Add item by SKU
  • Current Queue
  • Schedule Info

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Schedule Info Tile

This tile will show you the time, day(s) & branch your Truck Stock Order will be printed at.  It will also let you know if your order will be set as a pickup or delivery.

If you need to change this, please discuss with your local Coburn's location.


Scan to Replenish Tile

This tile can be used to scan barcodes to add products to your Truck Stock / Warehouse Replenishment Queue.

Click here to learn more about how to generate barcodes on the coburns.com website.


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The photos above are of a user scanning barcodes from their binder.

Binder Version of Barcodes
Some users like to print out their barcodes from the Order Template section of coburns.com & place them in binders.  This allows them quick access to be able to add items to their queue.

The binder version includes the option of including product photos, a Table of Contents & Product Index to help the user better find products.
 

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The photos above are of a warehouse with barcodes on the shelves


Warehouse Version of Barcodes
Some users like to put barcodes on their shelves next to the products in their warehouse.  Users can scan these barcodes as they need to replenish their inventory.

NOTE: Smaller barcode labels are currently not available on the website, if you are interested in Coburn's creating you smaller labels please contact your local Coburn's location or E-mail us.
 

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The photos above are of a warehouse with barcodes listed on the side.


Some users put a listing of multiple barcodes on the side of their products.  This may make it faster for them to quickly scan items they need to replenish.

TIP:  Barcode scanners on phones & tablets are often sensitive & will scan the first barcode they see.  We recommend leaving a large space between each barcode so that you can more easily scan only the barcode of the item you are trying to order.
 


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The photos above are of the inside of a contractors truck.

Truck Version of Barcodes

Some customer keep binders in their truck with barcodes.  This allows for quick re-ordering on the job site.

Other have barcodes next to the products inside the back of their trucks so they can scan & replenished as they use the items on the job.
   
   


What to do after you scan a barcode?

After scanning a barcode, you will be taken to the product detail page.

On the product detail page, there you will see basic information about the product. 

Job #:  (optional)
In this box, you can enter a job #.
The app will remember this job # for about 2 hours. 
Each different Job # will generate a different Coburn's invoice # once that order rolls into the Coburn's system

Qty:
The quantity will be 1 but before you click the Add to Queue, you can change the quantity you want to order in this box. 

 

 
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If you enter a Job #, the next time you scan a product you will have the option of keeping that job # or pressing the orange button to start a new job.

Each different Job # will generate a different Coburn's invoice # once that order rolls into the Coburn's system

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After you click the Add to Queue button, the next screen will show you the item has been added.

It shows you the link to give you quick access to your Current Queue if you need to make adjustments to quantity or delete an item.

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Add item from Template Tile

This tile will show you the order templates for your account. 
You can click on the name of an order template to see a listing of products.

To learn more about order templates click here.
 
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Once you click on the template name, you will see a listing of products.  Click on the product you want to add to your queue.

The next screen is just like when you scan a barcode, you will go to the product detail page where you can enter a job# and quantity.


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Add item by SKU tile

The tile allows you to search by Coburn's Product # to add items to your queue

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Current Queue Tile

This tile allows you to quickly view the items will be generated in your next order.

The bottom of the screen will tell you when to expect your next order to be generated.

Each Job # will generate a different Coburn's invoice #.  In the example to the right, this will generate 3 different invoices.  One with a blank job name, one with a job name of Test 1, & one with a job name of Test 2.

You can delete a product by clicking the trashcan to the right of it.

You can change the quantity by updating it in the box and clicking the blue Update Quantity box at the bottom.

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What happens after an order is rolled from the queue into the Coburn's system?

After the queue is automatically rolled in the Coburn's system:
  • If you are set for Automatic Orders, the use will receive an email confirmation.  If there was more than 1 invoice generated due to multiple job names then they will all be listed on that email.
  • If you are set to approve and review an order, the assigned main truck stock user will receive an email containing all the material scanned by their user(s).  They will see each individual user's items they added to the queue and a consolidated list.  They will have the option to make changes.  Once they are ready, it is the main truck stock users responsibility to click the APPROVE button to complete the order process.

If you need to make a change after the order is in the Coburn's system, please call your local Coburn's directly.

Truck Stock order invoices start with WTS########.

How to access the Truck Stock / Quick Order Replenishment Information this information on a computer?

There are different areas on the website that will provide you information on your participation in this Program.  If you need to make any changes to the program, please contact your local salesperson.

Under the My Account section, if you are participating in the program you will see a truck icon, the day(s), time & branch your orders will be processed at.

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Under the My Account section, if you have any additional users participating in the truck stock program, you will see their information listed here.
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You can also view your current queue by clicking on the Hi, Name icon in the top right corner. 
You will see the Current Truck Stock Queue link.
The link will take you to a page that allows you to view & edit any items in your Truck Stock Queue.

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You can also find a link to your queue by going to the My Account page.  You will see the Current Truck Stock Queue link on the left hand column .
The link will take you to a page that allows you to view & edit any items in your Truck Stock Queue.

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How to approve a truck stock order?
 

If your company is set up to require approval before it becomes an order, at the set day(s) & time the main Truck Stock user will receive an email with the subject: Action Required: Truck Stock Order (Approval). This email will contain all users Truck Stock Queues, the main user will need to click the link within the email.  You will be taken to the Coburn's website to review.

On the left hand column, you will see a listing of each users items in their queue.  On the right hand column, you will see a consolidated view of all items.   You can make any adjustments the consolidated column. Once this is accurate, scroll down to the bottom of the column.  You have the option to added a PO #.  Once you are ready, press the Submit Order button at the bottom right hand corner.  This will now convert this list into an order in the Coburn's system.

You will receive an email confirmation of this order along with the Order #.

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