July 2024 

Dear Customers,  
We are thrilled to announce the launch of our brand new and improved version of coburns.com. As a valued customer, we wanted to take a moment to welcome you to this exciting upgrade.  

At Coburn Supply Company, we are committed to providing the best possible user experience and continuously enhancing our services to meet your needs. With this in mind, we have revamped our website to offer you a more intuitive, user-friendly, and feature-rich platform.

Issues that we are actively addressing 

Updated: 09/10/24

  • Invoice Summary Page & Open Orders Page 
    • Adding ability to search by invoice #
    • Adding ability to download invoice as PDF
    • Adding Serial #s
    • Show extended Price
    • Removing the Load More link and making the list invoices easier to nagivate.
       
  • Payments
    • Customers are not currently receiving email confirmations regarding online payments.  We are working to adjust that feature.
      In the meantime, you can check to see if you have a successful online payment by going to
      Pay by Account - Click here
      Then click the HISTORY link under the column called Online Payment.
    • Customers are unable to store credit/debit card information.  We are working to add this feature.
    • Some customers are experiencing issues on the Invoice Summary page trying to enter a customer payment, we are working to resolve that issue.
       
  • Logging in or Forgot Password Issues
    Users are getting ‘locked out’ error messages when trying to sign in. 
    Make sure you have reset your password.
    If you get the message again, please close out your web browser and try again.
    If that still doesn't resolve your issue, please reach out to us by Live Chat or Contact Us so we can assist you in signing into the website
     

How do you log into the new coburns.com?

If you have a web account with coburns.com, use your existing login (email address) to sign in HERE. If you have any issues signing in, try using the Forgot Password link on the login page.

Need support on the new coburns.com website?

Our dedicated support team is always ready to assist you with any questions or concerns you may have during this transition. Feel free to reach out to us through our customer support Live Chat or the Contact Us form on our website.

Click here for a General Overview Presentation of the new website

Here are some of the exciting changes and enhancements we have made:

  1. Refreshed Design: Our website has undergone a complete makeover, featuring a modern and visually appealing design. The new layout is intended to enhance navigation and streamline your browsing experience. 
  2. Enhanced Features: We have added new features and functionalities to enrich your overall experience. These additions aim to help you make the most of your time on our website. 
  3. Mobile Responsiveness: Our new website is fully responsive, ensuring that you can access and enjoy all its features seamlessly across various devices, including smartphones and tablets. 
  4. Personalized Account Management: We have introduced a personalized account management system that allows you to have better control over your additional web users & order templates.

We believe that these improvements will significantly enhance your interaction with our website and provide you with a more enjoyable and efficient experience. 

Thank you!
 Coburn Supply Company